Delivery orders

Accessible via the online ordering service configuration page, the configuration of Delivery orders takes into account the orders made online for delivery to the customer.



Access the configuration of delivery orders

Delivery zones

It is in this section that you can define the different delivery zones of your branch.

  1. Start by adding a zone then define the type of zone as well as the delivery costs and the minimum amount (if applicable).
  2. Then enter the necessary location information: delivery polygon or zip codes of the zone boundaries.
  3. You can create additional zones by clicking Add zone .

General configuration

Edit the average order preparation and receipt times, the activation of tips and the minimum amount for an online order.

Opening hours

Create and edit the opening days and hours of the online delivery ordering service in this section. You can create several time slots per day, outside of which the online delivery order service is disabled (unless you have activated the Order in advance option).

Take into account the preparation time you have set:

  1. This time will be added to the opening time to avoid receiving orders just when operations begin.
  2. Take into consideration that the preparation time is added to your closing time. For example, if you close at 8 p.m. and have a 30-minute deadline, your customer can make an order until 8:30 p.m.

Order in advance

Ordering in advance will allow your customers to select a reception time depending on availability. The order form will be printed at the time of purchase, but it will contain all the information necessary for the order to be ready at the time set for pickup or delivery.

  1. To activate the command, check the option with this name in this section.
  2. You can also activate orders for the coming days.
  3. Select an interval in minutes and a maximum number of commands per interval. An interval in minutes is a limit quantity of orders per selected interval. For example, if you have a limit of 5 orders and an interval of 15 minutes, you will receive a maximum of 5 online orders per 15 minutes.

Messages

Activate and enter a message here which will appear in a pop-up window when using the online ordering service for delivery. The message appears when the user has selected their branch.

Notifications

When the customer sends a comment after a completed order, you can receive an alert through the contact method of your choice. Enter a phone number or email address to which the alert will be sent.

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