IshopFood works with the best rated partners to ensure the best experience for our users, here we use Here API for the selection of a delivery area, however, due to the fact that a map is constantly changing, it may happen that a customer wants a delivery to a new area or street, not yet shown on the map.

In this case, a situation of unknown address may arise, and may block the user at the time of ordering :

It will then be necessary to prefer the configuration of the zone by zip code as below:

Enter a postal code (the one of the customer who may be unable to order due to a card modification for example) in the field provided for this purpose, then save:

Congratulations, your customer is now able to order with his address!