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The subtotal on the original invoice and on the duplicate for the customer does not match

When a customer orders on our IshopFood platform, the order is first recorded in our servers, and is finally sent...

1220 views 0 likes
The customer does not manage to complete his order because of the delivery zones or his address seems to be out of the zones.

IshopFood works with the best rated partners to ensure the best experience for our users, here we use Here API...

1313 views 0 likes
The customer cannot complete his order because of the delivery zones or his address seems to be outside the zones

IshopFood works with the best-rated partners to ensure the best experiences for our users, here we use Here API for...

2003 views 1 likes
A customer requests a refund from one of his customers

The iShopFood platform's policy is not to process sensitive data , such as bank or credit card information. Our platform...

1214 views 0 likes
The customer has placed his order, but the invoice does not print.

On your website or ordering page If the command interface is on your website, check if it is functioning normally....

1233 views 0 likes
A customer fails to pay and is debited twice

It can happen, when a customer proceeds to the payment of his order, that the payment fails, and does not...

1316 views 0 likes
The customer has not received his order email notification, how you can send him back:

Sometimes, it can happen, among the many order notifications sent by the platform, that a server parameter, or linked to...

1061 views 0 likes